Innovative Physician Scheduling
Just as we innovated an entirely new model for per diem ED staffing, we offer MetricAid, a next-generation outsourced approach to scheduling that satisfies multiple goals for emergency departments and physicians.
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NEED offers MetricAid, an innovative outsourced solution that delivers optimized physician schedules that improve department performance, provider satisfaction, and patient experience.
Having captured >40% market share in Canada. MetricAid is the only physician scheduling solution that combines specialists’ expertise with advanced technology to deliver schedules that answer the complex demands of busy emergency departments.
The end-to-end experience is delivered with the highest level of service. Each client has the full support of a dedicated Client Success team that manages onboarding, training, schedule creation, ongoing updates, and adding new hires.
transparency and equitable distribution
Ensure every shift is assigned fairly, giving you a clear view of the distribution process. Say goodbye to scheduling favoritism and hello to a balanced workload that respects your time and preferences.
Reduced administrative burden
Offload the complex puzzle of emergency department scheduling, freeing your administrative staff for more critical tasks. Headaches from shift assignments, time-off requests, and last-minute changes are a thing of the past.
Improved provider wellness
By optimizing schedules around your needs, we help maintain a healthy work-life balance, reducing burnout. We consider factors like consecutive night shifts and personal preferences, supporting your team’s mental and physical well-being.
Real-Time Schedule Tracking
Access your up-to-date schedule anytime, anywhere, with our user-friendly mobile app. Instantly view shifts, swap requests, and department coverage, empowering you with the information you need at your fingertips.
Human-led Scheduling
Take a few minutes to learn more about some of the unique features of MetricAid’s human-led scheduling approach. Read how our software enabled service revolutionizes emergency department scheduling while mitigating the impact of in-house staff turnover
Refocus Admin Time onto Things that Matter
ED chiefs and directors of operations can offload administrative tasks: - gathering scheduling constraints - complying with dept rulesets - meeting physician wellness goals
A dedicated team of scheduling specialists balance all of the inputs and use proprietary software to generate schedules so senior clinical staff no longer have to spend countless hours generating, reviewing and editing schedules.
Improved Attitudes win Hearts and Minds
Emergency Chiefs know how important it is to accommodate physician preferences to prevent burnout and maintain wellness, while also adhering to department rules.
This advanced physician scheduling solution utilizes a hybrid approach — led by human thinking and augmented by intelligent software — that allows for flexibility and creativity in crafting schedules that satisfy multiple priorities and deliver schedules that most physicians are genuinely pleased with.
Remove Doubt Within the Team
This innovative outsourced approach is completely transparent and meets reporting requirements to demonstrate how shifts are allocated to all providers.
The resulting ED schedules satisfy department rulesets, individual providers’ preferences, and highly complex requirements in addition to meeting the expectation of equitable shift distribution among the department’s physicians.
