Innovative Solutions to Age-Old Problems

NEED is a trusted partner to EM organizations due to our singular focus and reputation for quality.

We have relationships with top-performing emergency physicians and the medical directors of emergency departments at top-tier hospitals, academic medical centers, regional/community hospitals and urgent care organizations.

We apply our forward-looking approach to the services we offer our clients. NEED has innovated an entirely new model for per-diem ED staffing by providing access to highly qualified physicians that hold full-time positions. Similarly, the hybrid MetricAid scheduling solution is a next-generation approach to scheduling that satisfies multiple goals for Emergency Departments and physicians.



High Quality Per Diem Staffing

Large hospitals and healthcare systems often face seasonal or unscheduled physician staffing challenges. NEED has the experience and knowledge to help overcome these intermittent gaps by providing access to a roster of emergency physicians from top-tier hospitals and academic medical centers.

 Our collaborative placement process is led by emergency medicine specialists using the NEED Discovery Diagnostic. Through this process, we develop a full understanding of each client’s practice environment, including culture, technology, case mix and other variables. We partner with our clients to review their departments’ unique goals and solve scheduling gaps by proposing a roster of available ED physicians that meets their criteria. 

We vet our physicians extensively, evaluating education, experience, aptitude and attitude to ensure a multi-faceted match. We recruit physicians that have graduated from highly rated medical schools and residency programs and have experience gained from top-tier hospitals.

Advanced Physician Scheduling

NEED is the exclusive partner of MetricAid in the United States. The next-generation MetricAid advanced physician scheduling solution is an innovation that we are proud to make available to emergency medicine departments in all types of hospitals across the U.S..

This innovative method ensures that departmental rules, provider preferences and even the most complex requirements are met, while also:

DECREASING the administrative burden to create schedules.

INCREASING physician wellness by improved matching of provider preferences

DEMONSTRATING equitable shift distribution among all providers

Onboarding Support, Client Service & On-going Communication

NEED is with you, every step of the way, as you transition to MetricAid, or on-board new per diem physicians. Our end-to-end client support provides you with a dedicated team that will help you navigate the process and get your questions answered in a timely manner.  Because we know the high-volume, high-stakes environment of emergency medicine, we are responsive to your needs, adding ease and efficiency for administrators and physicians. 

We believe communication is the key to a successful partnership, so even after a physician is onboarded, or your schedules are in place, our team members will communicate regularly to ensure that you are satisfied with your results.